| 2～7 day prior | 10% |
|---|---|
| 1day prior | 20% |
| On the day(Before departure of the tour) | 50% |
| On the day(After the departure of the tour) | 100% |
| 1 | The itinerary ( tour completion time, visiting place, visiting schedule, and others) may be changed due to heavy traffic, weather conditions, or other operational reasons. Even under these circumstances, the tours may not be canceled and the tour fare shall not be refunded. |
|---|---|
| 2 | Visits or conveyance may be omitted or substituted due to heavy traffic, weather conditions, or other operational reasons. Even under these circumstances, the tours may not be canceled and the tour fare shall not be refunded. |
| 3 | The tour starts from DAI-ICHI HOTEL TOKYO at 9:00 a.m. (DAI-ICHI HOTEL TOKYO is located in Shimbashi) |
| 4 | Return service is available to the hotel where you were picked up. |
| 5 | In some cases, public transportation ( subway, taxi) may be used for pick-up & return services. |
| 6 | Due to operational reasons, a tour guide may not accompany you when providing pick-up & return services. |
| 7 | For those with food allergies etc., we cannot provide any special meals. In that case, please choose the tour without lunch. |
| 8 | Children up to 5 years old may join the tour for free, however, bus seats and lunch will not be provided. If bus seats or lunch is needed, the child fare is applied. |
| 1 | The itinerary (tour completion time, visiting time, schedule, and others) may be changed due to heavy traffic, weather conditions, or other operational reasons. Even under these circumstances, the tours may not be canceled and the tour fare shall not be refunded. |
|---|---|
| 2 | Hakone Sky Gondola, Owakudani Valley, or Pirate Boat Cruise on Lake Ashi may be omitted or substituted due to weather conditions, heavy traffic, or other operational reasons. In such cases, a tour guide shall take you to one or two locations from among the following alternative sightseeing spots. Please note, however, that the tours may not be canceled and the tour fare shall not be refunded. |
| 3 | Alternative sightseeing spots; Hakone Komagatake Ropeway, the summit of Komagatake, Hakone Ashinoko (Lake Ashi) Boat Cruise, Hakone Shrine, Hakone Check Point, Hakone GeoMuseum, Narukawa Museum in Hakone, Boat Cruise on Lake Kawaguchi or Kawaguchi Ropeway. The tour guide shall finalize the best alternative under the circumstance. |
| 4 | In some cases, a taxi may be used for pick-up & return services. |
| 5 | Due to operational reasons, a tour guide may not accompany you when providing pick-up & return services. |
| 6 | You will drive up to the highest possible point when the road up to Mt.Fuji 5th station is closed due to snow or other reasons if heavy traffic is expected or the tour is running late. Even under these circumstances, the tours may not be canceled and the tour fare shall not be refunded. |
| 7 | Even if Mt.Fuji and others are invisible due to the weather conditions, the tours may not be canceled and the tour fare shall not be refunded. |
| 8 | For those with food allergies etc., we cannot provide any special meals. In that case, please choose the tour without lunch. |
| 9 | Children up to 5 years old may join the tour for free, however, bus seats and lunch will not be provided. If bus seats or lunch is needed, the child fare is applied. |
| 10 | As a general rule, a tour guide will accompany you on the tour bus back to Tokyo after Odawara station. In this case, the tour guide will not board the Bullet Train (Shinkansen) between Odawara and Tokyo to accompany you due to operational reasons. The tour guide will inform those who are returning to Tokyo by Bullet Train how to go back to your hotel from Tokyo station before boarding the train. |
| 11 | In case those participants who drop off at Odawara Station after the tour are late for their scheduled train due to heavy traffic or operational reasons, there are no refunds. Please take non-reserved seats on the following train. |
| 12 | We recommend you to bring warm clothing during autumn and winter. |
| 13 | The tour starts from DAI-ICHI HOTEL TOKYO at 9:00a.m (DAI-ICHI HOTEL TOKYO is located in Shimbashi.) |